Terms & Conditions
Fees and Cancellations
  • Bookings are confirmed once 50% deposit or full payment has been received. 
  • Full payment is required before the course start date.
  • If you need to make a cancellation 
    • ​more than a month before the start date, I will offer you a full refund
    • 14 - 31 days before the start date, I will offer a 50% refund
    • less than 14 days before the start date, there will be no refund
  • If I need to make a cancellation due to unforeseen circumstances, I will offer you a full refund, and make every effort to offer you alternative dates or recommend another guide.
Safety
My Statement of Provision:

I am Christopher Reay and I am a qualified Mountain Leader and member of the MTA (Mountain Training Association)   I hold my own public liability insurance. I will maintain high standards of client care and safety, but the nature of walking, hiking and scrambling means that risk can be managed and minimised but not eliminated.  I am Casualty Care trained via the RNLI.
I may vary the course location and itinerary for safety reasons, most likely due to weather conditions. I will however, make every effort to stay as true to the booking as possible. 

​Your Statement of Participation:

You, as the client, understand that walking, hiking and scrambling can involve an element of risk of injury or death. You agree to take responsibility for your own actions and will observe the safety instructions and guidance given by me. All bookings are made on the basis that clients will observe the safety instructions given by myself. Failure to do so may result in the non-refundable termination of the course or activity. 
  • ​I accept no responsibility for clients personal property that may be lost or damaged while on an activity. Equipment loaned to the client that is damaged through maltreatment must be paid for in full. 
  • Medical conditions, injuries or anything else that may affect your ability on the course must be declared on your booking form, and anything that occurs after you have submitted your booking must be discussed with myself so that I can ensure your wellbeing as much as possible. 
  • I hold a enhanced DBS certificate, but under 18s must be accompanied by a parent or legal guardian.
Privacy Policy
  • Personal information will be treated as confidential and only acquired by myself, Christopher Reay in order to deliver courses safely and effectively. Your information will not be passed on to any other third parties other than the emergency services if necessary.
  • Your booking information is held in a secure electronic format, you must inform me if you want this information to be permanently deleted after your course has ended.
  • I often take photos or short video footage to give to clients after their course, and to use as marketing material on my website/social media platforms. Please inform me beforehand if you do not wish me to use your images in this way.