Terms & Conditions
Cancellations
 
  • If you wish to cancel your booking with me, please notify me by text or email.
  • If I need to cancel your booking, then I will notify you by phone call and email.
  • I only tend to have to cancel bookings due to inclement weather when it is just going to be unsafe in the hills/mountains/ghylls.
  
Refund Policy – Open Events
 
  • Less than one month prior to your event – no refund will be given
  • More than one month prior to your event – a full refund will be given, or move to another event
  
Refund Policy – Group Bookings
 
  • Less than one month prior to your – no refund will be given
  • More than one month prior to your event – a full refund will be given, or we agree another date.
 
My Statement of Provision:

I am Christopher Reay and I am a qualified Mountain Leader and member of the MTA (Mountain Training Association)   I hold my own public liability insurance. I will maintain high standards of client care and safety, but the nature of walking, hiking, scrambling, trail running, coasteering and ghyll scrambling means that risk can be managed and minimised but not eliminated.  I am hold a current Outdoor First Aid Qualification.
I may vary the course location and itinerary for safety reasons, most likely due to weather conditions. I will however, make every effort to stay as true to the booking as possible.  Any other guides assisting me are also suitably qualified/certified for the appropriate experience they are assisting with.

​Your Statement of Participation:

You, as the client, understand that walking, hiking, scrambling, trail running, coasteering and ghyll scrambling, wild swimming can involve an element of risk of injury or death. You agree to take responsibility for your own actions and will observe the safety instructions and guidance given by me. All bookings are made on the basis that clients will observe the safety instructions given by myself. Failure to do so may result in the non-refundable termination of the course or activity. 
  • ​I accept no responsibility for clients personal property that may be lost or damaged while on an activity. Equipment loaned to the client that is damaged through maltreatment must be paid for in full. 
  • Medical conditions, injuries or anything else that may affect your ability on the course must be declared on your 'Emergency & Consent' form, and anything that occurs after you have submitted your booking must be discussed with myself so that I can ensure your wellbeing as much as possible. 
  • I hold a enhanced DBS certificate.

Privacy Policy
  • Personal information will be treated as confidential and only acquired by myself, Christopher Reay in order to deliver courses safely and effectively. Your information will not be passed on to any other third parties other than the emergency services if necessary.
  • Your booking information is held in a secure electronic format, you must inform me if you want this information to be permanently deleted after your course has ended.
  • I often take photos or short video footage to give to clients after their course, and to use as marketing material on my website/social media platforms. Please inform me beforehand on the 'Emergency & Consent' form if you do not wish me to use your images in this way.